Frequently Asked Questions

Everything you need to know about our fresh roasts and delivery.

How do you ensure the freshness of the coffee beans?

We roast our beans in small batches daily and ship them within 24-48 hours of roasting to ensure you receive the most flavorful and aromatic coffee possible.

What is your shipping policy for domestic orders?

We offer standard shipping across the country, typically arriving in 3-5 business days. Orders over $50 qualify for free shipping.

Can I set up a recurring coffee subscription?

Yes! You can choose your favorite blend and set a delivery frequency that suits your schedule. Subscribers also enjoy a 15% discount on every order.

Do you offer pre-ground coffee or only whole beans?

We offer both. You can select your preferred grind size (Drip, Espresso, or French Press) or choose Whole Bean to grind at home for maximum freshness.

What is your return policy for food products?

Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order or you are unsatisfied with the quality, please contact us within 14 days for a replacement or refund.

Are your coffee beans ethically sourced?

Absolutely. We work directly with farmers and cooperatives to ensure fair wages and sustainable farming practices that protect both the environment and the local communities.